This is not sponsored, I am simply sharing my experience.
I remember when my insurance company sent me a TeleDoc insurance card and I scoffed at it. Fast forward to now, amid the Coronavirus pandemic and it is a convenient lifesaver. Telemedicine is particularly important right now, during this pandemic, because our hospitals, urgent cares, ERs, and doctor’s offices are flooded. It’s particularly important to stay home at this time in order to slow the spread of the Coronavirus.
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My two-year old gifted me the flu virus, after I spent the day before tending to her. This was the first time I had ever experienced the flu. If you didn’t know, you’re supposed to rest when you’re sick. (As all moms mentally say “HA! Yeah right.”) I didn’t get one iota of rest, considering I was keeping two small humans alive. After a few days, I did start to feel better from the flu, only to be saddled with a secondary sickness from my lack of rest. Enter, the dreaded sinus infection. This thing was a beast. I now understand how debilitating migraines are and empathize with anyone that suffers from them frequently.
I knew that I needed medication to get rid of the infection, but the absolute LAST thing I wanted to do was pack up both of my small children to go to a doctor’s office while feeling so horrible. Even without the COVID-19 pandemic and the potential for an infested doctor’s office, there was no way that I would be going anywhere.
My insurance provider, Blue Shield, makes it extremely easy to use TeleDoc. I was amazed. From my Blue Shield app, there is a TeleDoc button right on the home page. I entered some basic medical history (height, weight, current medications, recent illnesses, family history, reason for consult) as well as my pharmacy and that was it! You are also given the option to have a video call or a phone call with the doctor. Given that this was during the Coronavirus, they did not allow me to schedule a time to receive the call, but told me it could take a few more hours than usual to receive a call from a doctor.
I made sure to keep my phone on me while waiting for the call. I received a call from the doctor seven hours after I originally scheduled the consult. I do not see this as a bad thing. If I had called my doctor’s office to be seen, it’s unlikely that they would have been able to see me that day. I was still “seen” same day, so this is a win to me.
When I spoke with the doctor, he was extremely nice and helpful. He asked me a few questions and I described my symptoms. The symptoms of a sinus infection are incredibly easy to diagnose so it was a pretty clear cut “appointment.” The physician discussed antibiotics with me and which were breastfeeding-friendly. Then he very quickly sent a digital prescription to my pharmacy and that was it!
The entire phone conversation took five minutes or less. This is really all that is warranted for something as easy to treat as a sinus infection. I was relieved to be heard, diagnosed, and be treated so quickly. After I had suffered with this infection for a couple of days, I was thankful for how quickly I was able to get antibiotics.
Would I Recommend it?
I highly recommend the TeleDoc program and any form Tele-medicine! TeleDoc is SO convenient for moms (especially) to not have to “waste” time getting everyone packed up and traveling. It’s a huge relief that I don’t need to worry about taking my children to sit in a waiting room with other sick people.
The TeleDoc program is great for receiving quick treatment for the cold, flu, sinus infections, allergies, stomach aches. They even have pediatricians available for pink eye, rashes, and other common kid sicknesses! The best part was that there was ZERO copay (your insurance may have different coverage though)! If I had gone into my Primary Care Physician’s office, I would have had to pay a $55 copay, so I SAVED money by staying home!